Dominique DUFAY

Dominique Dufay

Project director

Managing the stakes with rigor

Delivery consultant

Industrialization, human capital

Quality manager

Excellence and customer satisfaction

Project management

  • Implementation of Oracle e-Business Suite, Unilog group.
  • Needs analysis, choice of solution and infrastructure, management of key users and implementation
  • IT services center AXAPAC IACP. IBM. AXA France Services.
  • Managing service quality, workload planning management, HR management, governance
  • TMA Epargne et Prévoyance GFI – BNPP Assurance. Restructuring and management


  • Offer management director Unilog group. Project engineering offering: standardization of practices, communication, training
  • Supporting managers: Agefos PME, diagnosis, definition of the progress targets, consulting and follow-up
  • Drawing up the project repository: synopsis, process architecture (/PMBoK: project management body of knowledge), formalization, KPI framework, training

Quality manager

  • Quality director Unilog Régions. Process standardization, training for project managers and sales representatives, support for junior managers, overhaul of the quality system, extension of the ISO 9001 certification
  • Quality audits and consulting: at MicroMécanique, Helpline. Internal QMS (quality management system) audits, consulting overhaul of the QMS

Summary of experience:

  • Currently: Senior Consultant, process delivery consultancy missions, quality missions, project management
  • 2010-2011: Industrial director GFI Informatique / Bank and insurance division
  • 2009-2011: Project director, TMA (third-party application maintenance) Savings and contingency funds, for BNPP Assurance: restructuring and management of the TMA (France / Morocco, 50 FTE)
  • 2008-2008: Director of Operations IACP Informatique, Management of the IT Services Center (32 FTE France / 36 FTE Vietnam) for AXA France Services
  • 2002-2007: Project director for the Unilog group: implementation of Oracle e-Business Suite, presales
  • 1998-2001: Quality director, Unilog Régions
  • 1995-1997: Offer management director at Unilog: Project engineering offering
  • 1987-1994: Business Units manager at Unilog, Quality manager
  • 1983-1986: Project manager at Unilog: fixed-price projects
  • 1981-1982: Basic training course trainer at Unilog
  • 1978-1980: IT engineer at Unilog

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